Computer Hardware & Operating Systems (A+ Exam)
- Course level: All Levels
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- Categories Information Systems Foundation
- Last Update 09/10/2021
Description
Earning CompTIA A+ certifications takes you to the starting point of journey for an IT career. This certification prepares the learners for the entry level job roles in the field of IT desk and help desk services. On gaining the certification, you prove that you have the hand on expertise of vendor-neutral credential that is necessary to validate the competency in installing, networking, security, preventative maintenance and troubleshooting of both software and hardware. It is the industry standard that will validate the most fundamental skills that are required to acquire a career in computer support technicians.
Those who hold A+ are capable of working as Computer User Support Specialists delivering technical assistance to computer users, resolve computer problems and questions for clients’ in-person, either via telephone or electronically. They are also able to do the assistance in terms of using computer hardware and software.
Through this certification, learners will be mastered in the technologies of varied IT environments that include both traditional devices and modern operating systems.
- Can able to confidently handle the most challenging technical problems with better efficiency
- Improved knowledge on mobile devices and operating systems
- Improved efficiency in troubleshooting.
Gaining the CompTIA A+ Certification course is the first step in preparing for a career in the IT domain.
What Will I Learn?
- Capabilities of Identifying, using, and connecting hardware components and devices
- Skills required to troubleshoot device and network issues
- Knowledge on Installation and supporting Windows OS including command line & client support
- Skills regarding Troubleshooting PC and mobile device issues including application security support
- Establishing and understanding various types of networks and connections that include TCP/IP, WIFI and SOHO
- Ability to install and configure laptops and other mobile devices
- Gain understanding on Mac OS, Linux and mobile OS
- Acquaintance on identifying and protect against security vulnerabilities for devices & their network connections
- Knowledge to follow best practices for environmental impacts, safety, communication and professionalism.
Topics for this course
62 Lessons
Windows Operating Systems
Compare and contrast various features and requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, Windows 8.1).
Given a scenario, install Windows PC operating systems using appropriate methods.
Given a scenario, apply appropriate Microsoft command line tools. 1.3
Given a scenario, use appropriate Microsoft operating system features and tools.
Given a scenario, use Windows Control Panel utilities.
Given a scenario, install and configure Windows networking on a client/desktop.
Perform common preventive maintenance procedures using the appropriate Windows OS tools.
Other Operating Systems and Technologies
Identify common features and functionality of the Mac OS and Linux operating systems.
Given a scenario, set up and use client-side virtualization.
Identify basic cloud concepts.
Summarize the properties and purpose of services provided by networked hosts.
Identify basic features of mobile operating systems.
Install and configure basic mobile device network connectivity and email.
Summarize methods and data related to mobile device synchronization.
Security
Identify common security threats and vulnerabilities.
Compare and contrast common prevention methods.
Compare and contrast differences of basic Windows OS security settings.
Given a scenario, deploy and enforce security best practices to secure a workstation.
Compare and contrast various methods for securing mobile devices.
Given a scenario, use appropriate data destruction and disposal methods.
Given a scenario, secure SOHO wireless and wired networks.
Software Troubleshooting
Given a scenario, troubleshoot PC operating system problems with appropriate tools.
Given a scenario, troubleshoot common PC security issues with appropriate tools and best practices.
Given a scenario, troubleshoot common mobile OS and application issues with appropriate tools.
Given a scenario, troubleshoot common mobile OS and application issues with appropriate tools.
Given a scenario, troubleshoot common mobile OS and application security issues with appropriate tools.
Operational Procedures
Given a scenario, use appropriate safety procedures.
Given a scenario with potential environmental impacts, apply the appropriate controls.
Summarize the process of addressing prohibited content/ activity, and explain privacy, licensing and policy concepts.
Demonstrate proper communication techniques and professionalism.
Given a scenario, explain the troubleshooting theory.
Hardware
Given a scenario, configure settings and use BIOS/UEFI tools on a PC.
Explain the importance of motherboard components, their purpose and properties
Compare and contrast various RAM types and their features
Install and configure PC expansion cards.
Install and configure storage devices and use appropriate media.
Install various types of CPUs and apply the appropriate cooling methods
Compare and contrast various PC connection interfaces, their characteristics and purpose
Install a power supply based on given specifications.
Given a scenario, select the appropriate components for a custom PC configuration to meet customer specifications or needs
Compare and contrast types of display devices and their features. 1.10
Identify common PC connector types and associated cables
Networking
Identify the various types of network cables and connectors.
Compare and contrast the characteristics of connectors and cabling.
Explain the properties and characteristics of TCP/IP.
Explain common TCP and UDP ports, protocols and their purpose.
Compare and contrast various WiFi networking standards and encryption types.
Given a scenario, install and configure SOHO wireless/ wired router and apply appropriate settings.
Compare and contrast Internet connection types, network types and their features.
Compare and contrast network architecture devices, their functions and features
Given a scenario, use appropriate networking tools. 2.9
Mobile Devices
Install and configure laptop hardware and components.
Explain the function of components within the display of a laptop.
Given a scenario, use appropriate laptop features.
Explain the characteristics of various types of other mobile devices.
Compare and contrast accessories and ports of other mobile devices.
Hardware and Network Troubleshooting
Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
Given a scenario, troubleshoot common video, projector and display issues.
Given a scenario, troubleshoot wired and wireless networks with appropriate tools.
Given a scenario, troubleshoot and repair common mobile device issues while adhering to the appropriate procedures.
Given a scenario, troubleshoot printers with appropriate tools.
Free
Material Includes
- Duration: 6 Months
- 28 hours on-demand video
- 11 articles
- 1 downloadable resource
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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Requirements
- There are no prerequisites to get enrolled in this course; however, it would be good if the participant has basic knowledge of computer hardware and operating systems.
Tags
Target Audience
- Those who seeks to have an entry-level information technology (IT) professional
- Interested to have a career as a (PC) service technician
- Students seeking the CompTIA A+ certification.